Frequently Asked Questions


What Time Is Check-In And Check-Out?

Check in is at 3:00pm, and check out is at 10:00am for all of our properties.

How Do I Access My Property Upon Arrival?

Upon arrival at the Palmetto Bluff Guard Gate, you will receive a packet of information including access process & resort access cards.


What Amenities Do I Have Access To?

Please click here for a full list of amenities.

Can I Play Golf At The May River Course?

Absolutely! We are happy to assist with making arrangements to play the May River Course. Please contact Lisa at (845) 625-9265 if you would like to arrange a tee-time.

Can I Rent Bikes and/or Golf Carts During My Stay?

Yes, please call Palmetto Bluff Recreation at (843) 706- 6628 prior to your arrival to make these arrangements.

Where Can I Buy Groceries Nearby?

Located in Palmetto Bluff, RT’s Market is a small, gourmet convenience store located near Wilson Village. If you are looking for a larger store option, Publix & Kroger are within a 20 minute drive. We also recommend Instacart for grocery delivery.

What Is Your Cancellation Policy?

In the unfortunate circumstance you may need to cancel your reservation we would be pleased to work with you to reschedule your stay. If your reservation is more than 60 days from check-in, a full 100% refund is available to you. If the reservation is less than 60 days from check-in and you do not wish to reschedule it, we will gladly refund the security deposit, cleaning fee and Palmetto Bluff Guest Registration Fee; however, the rent and accommodations tax would not be refunded. 

Is Baby Gear Available In The Home?

No, but we recommend a local rental service based on Hilton Head Island. They will deliver and set up anything you need - you can reach them at (843) 681-8722 or www.babysaway.com

What Dining Options Are Available Within Palmetto Bluff?

The Canoe Club Restaurant - Located near the Canoe Club Pool. For reservations, call member concierge at (843) 706-5515 or email clubconcierge@palmettobluffclub.com

Cole’s Restaurant - Located in Moreland Village. For reservations, call member concierge at (843) 706-5515 or email clubconcierge@palmettobluffclub.com

Bowling Ally - Located in Moreland Village, reservations are first come first serve basis.

River House - Located on the river in Wilson Village. For reservations, visit Open Table or call (843) 706-6542

Hush - Speak easy style bar. Located in the River House. Opens at 6:00pm.

Octagon Restaurant & Bar - Located at the Montage Hotel. For reservations, call (843) 836-6210 or visit Open Table website.

Buffalo’s Restaurant - Located in Wilson Village. Open to the public for breakfast, lunch & dinner. Reservations only for dinner.

“Fore and Aft” Restaurant - Located behind the Montage Hotel. Open for drinks & lunch.

Buzz Coffee Shop - Located inside the River House in Wilson Village. Open from 7:00am - 3:00pm

Melt Ice Cream Shop - Located in Wilson Village

RT’s Market - Deli & food store.

The Canteen Restaurant - Located in Moreland Village. Sandwich shop & snacks.

Are There Any Private Chefs In The Area?

Paul Pinskie - Private chef (843) 368-1916

Anuschka’s Kitchen - Anuschka Schurr (401) 499-3932

Trish Burson - A Hand In The Kitchen (843) 422-3932

Palm Key Catering & Events - Brentt Toole (843) 301-2501

Board & Basket of HHI - boardandbaskethhi@gmail.com

Lowcountry Picnic - www.lowcountrypicnic.com

Lowcountry Kitchen - (843) 290-4388

Bess Inc. Catering - Bess Soper (843) 785-5504 & (843) 785-2377

Bluffton Oyster Company - (843) 757-4010

Downtown Deli Catering - (853) 815-5335

Jim & Nicks - (843) 706-9741

What Dining Options Are Available Outside of Palmetto Bluff?

FARM Bluffton - This spot is not to be missed…just amazing! Recommend making a reservation - call them at (843) 707-2041

The Pearl Kitchen & Bar - Amazing food! Call (843) 757-5511 to make a reservation.

The Bluffton Room - Incredible food & atmosphere. Call for a reservation (843) 757-3525

Bricco Ristorante - Authentic Italian food. Call for a reservation (843) 707-1419

Bluffton Oyster House - Local seafood & Lowcountry boils to go. (843) 757-0380

The Cottage - Great classic Southern cuisine (843) 757-0508

Local Pie - Delicious wood fired pizza. (843) 837-7437

Truffles Cafe - Been around for years, always good! (843) 627-2287

Nectar Farm Kitchen - Great Southern style food. (843) 706-2337

Captain Woody’s Bar & Grill - Classic seafood dishes. (843) 757-6222

Old Town Dispensary - Authentic Bluffton experience. (843) 837-1893

Cahill’s Market & Kitchen - Homegrown Southern cuisine. (843) 757-2921

Burnt Church Distillery - Local distillery, great cocktails & appetizers. (843) 872-0158

River Dog Brewery - Local microbrewery. (843) 645-2302

Can I Make Reservations For Outdoor Activities During Our Stay?

Yes, there is a great watersports rental company in Wilson Village called Outside Palmetto Bluff. Please call them at (843) 706- 2478 to make these arrangements.

  • "It felt like home. Would definitely recommend to others in the future."

    -Tracey G.

  • "Perfect location in Palmetto Bluff. Management is always easy to communicate with."

    -Tonya B.

  • "Well done, and very comfortable at the same time! They thought of everything to have for your stay. Highly recommend!"

    -Kathy B.

  • "House was beautiful...plenty of room with easy access to everywhere."

    -Lynn P.

  • "The cottage itself is beautiful and the location is perfect. Working with Lisa was a delight. Treat yourself and check out Palmetto Bluff - you will not be disappointed."

    -Chuck L.

  • "Excellent stay. Property is exactly as stated! Clean & beautifully decorated."

    -Kerri B.